Front Desk/Sales and Itinerary builder 1938 Restaurant & Pub / Hideaway Country Inn -

THERE will Be a TEST emailed to YOU after you APPLY for the JOB. ONLY Candidates that complete the QUESTIONNAIRE will be called for an interview !

Essential Duties and Responsibilities : * *Front Office Guest Service Specialist

Actively answer phone calls with enthusiasm.

Provide information to callers regarding The Inn and all services available.

Take reservations

create/maintain proper records regarding guest,

Schedule support personnel for outstanding reservations and services requested.

ability to plan itineraries for small groups in the absence of the Group Event Coordinator.

ability to multi task, Ability to engage guests in CHAT, quick typing a plus

communication with proper writing skills for emails, phone calls and all guest communication a must.

attention to details

opportunity to have fun at work !

Up-sell all services of The Inn by promoting awareness and benefits of packages, amenities special events and local activities.

*

Actively greet guests with enthusiasm and personal interaction.

*

Prepare necessary records for check-in and check-out procedures.

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Communicating effectively with pricing, budgets, with Chef and Head of Restaurant Dining Service

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Daily Reconciliations of Guests Records

*

Scheduling of Guest Service items ordered.

*

Able to work rotating weekends

Qualifications and Skills

High school grad with five years experience in related field

or

associates degree

serve safe a plus

Benefits

Available details in interview

Job Type: Part-time and full time available

Job Types: Full-time, Part-time

Experience:

• Front Desk: 1 year (Preferred)
• hotel: 1 year (Preferred)

Education:

• Associate (Preferred)

License:

• Driver's License (Preferred)

Shifts:

• Morning (Preferred)
• Mid-Day (Preferred)
• Evening (Preferred)

Working Days:

• Monday (Preferred)
• Tuesday (Preferred)
• Wednesday (Preferred)
• Thursday (Preferred)
• Friday (Preferred)
• Saturday (Preferred)
• Sunday (Preferred)

Additional Compensation:

• Tips
• Commission
• Bonuses

Work Location:

• One location

Communication method(s) used:

• Email
• Chat

Hours per week:

• 10-19
• 20-29
• 30-39

Schedule:

• Weekends required
• Day shift