IT Software Engineer Internship School Specialty, Inc.

School Specialty is dedicated to changing education for the better. That means working closely with educators, sharing experience, and traveling into unchartered territories together. - Are you ready to join us on the journey?

Job Summary:

This internship is a great opportunity for the candidate to gain real world experience in our IT department. You will develop critical skills including time management, planning, communication skills (written/verbal/interpersonal), problem-solving and collaboration skills. The duration of the internship is 4 to 6 months with possible extension until graduation. Expected start date is January 2020 with a completion date that is dependent on business need. Hours per week: 10 (40 during summer hours).. This position is based out of our Mansfield office.

Summary of essential job functions

  • Providing day-to-day handling of business need through SSI’s ticketing system contributing to technical need resolution on site at the Mansfield office facility.
  • Participate in stand-up / morning meetings.
  • Responsible for maintaining the reliability and functionality of software applications by performing updates, fixes, and maintenance as required
  • Assists with all Software Engineering functions.
  • Improve basic functional skills to identify application needs meeting business demand.
  • Understand how software engineering works in resolving issues in Remedy Force (ticketing system).
  • Promptly escalates any unresolved business problems to the next support level providing all information needed for analysis.

Location

Mansfield, OH

Program

IT/ Desktop Support

Qualifications

Minimum requirements:

  • Current student at university or technical college pursuing Bachelor's degree in Information Technology or similar field.

Change is part of our daily routine, which means you have the chance to leverage your creativity and imagination every day. You’ll be encouraged to push the envelope and to innovate regardless of your role. We’re shooting for nothing short of greatness. These aren’t just words, this is how we work. Are you up for it?

Knowledge/Skills Required:

  • Ability to adapt to fluid situations, quick self-learner, and the ability to manage through complexity.
  • Basic familiarity of phone, Laptop/Desktop, keyboards, mice, computing models.
  • Ability to work in a fast-paced, team-oriented environment, at times with little supervision.

Materials and Equipment Utilized

  • Desktop computer
  • SSI telephone system

Working Environment

  • Office

Safety Statement

At School Specialty Inc., Safety is every employee’s first responsibility. We expect our employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.


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Shelby, Ohio, 44875

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