Covid-19 Information

Click the link below to access information regarding Covid-19 notifications and safety precautions at Pioneer.

Covid-19 Information

Covid-19 Information

Click the link below to access information regarding Covid-19 notifications and safety precautions at Pioneer.

Covid-19 Information

Key Holder- job post E&H HARDWARE GROUP, LLC

https://www.indeed.com/jobs?q&l=Mansfield%2C%20OH&rbl=Mansfield%2C%20OH&jlid=95a5d672ee7337ff&fromage=1&start=10&vjk=298cff7f4fce207d

Location

Mansfield, OH

Program

General

Qualifications

We are looking for individuals who pride themselves by providing excellent customer service and building lasting relationships with our customers. Come share your knowledge of DIY home improvement and superior customer service skills

General Summary
Key Holder working in the Ace Hardware Department and responsible for providing general support for each of the Sections within the Department. This person's primary duties involve opening and closing the store, covering days-off, vacation, sickness or absence for the Ace Hardware Lead, stocking, pricing, rotation, inventory control, returns, seasonal promotions, scanner maintenance, cashiering, housekeeping, suggestive selling, and customer relations on the salesfloor. Secondary duties assume related activities as required or assigned.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service

  • Project a positive representation.
  • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
  • Project a friendly, outgoing demeanor; work well with customers as well as associates.
  • Clear customer checkout lines quickly and efficiently.
  • Answer and monitor all calls and pages promptly, courteously and effectively.
  • Communicate any problem or issue that requires management assistance.
  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
  • Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

  • Follow all cash register transaction procedures.
  • Responsible for balancing of register drawer.
  • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
  • Participate in store and Cashier meetings.

Front End Appearance and Upkeep

  • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
  • Ensure fresh ads are stocked in shopping carts at all times.
  • Ensure forms and supplies are stocked at all times.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Inform management when merchandise returns need to be put away.
  • Perform all other duties as assigned.

Education/Training
High School or GED equivalent.

Experience
Retail background preferred
Knowledge of paint, outdoor power equipment, hardware, lawn and garden preferred

Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.


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Pioneer Career and Technology Center
27 Ryan Road
Shelby, Ohio, 44875

Toll-free (877)818-7282

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