Office Associate The Ohio State University 

Full/Part Time

Temporary or Regular

Posting Start Date

Posting End Date

Dept Contact Name
Wakeley,Nicole R

Dept Contact Phone


Mansfield, OH


Office/ Secretary/ Receptionist


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Position Information


Top Message
Both current Ohio State employees and the general public may apply for this classified civil service position.

Message to Applicants

Number of Positions Available

University Title
Office Associate

Working Title
Financial Aide Associate

Mansfield Campus

Department Location

Requisition Number

Summary of Duties

Responsible for assisting students with financial aid, including grants, loans, scholarships, work-study awards and veterans benefits; analyzes and reviews information reported on student financial aid applications; corresponds with, interviews and counsels students and parents regarding eligibility requirements; maintains statistics, records and reports regarding eligibility and award amounts.

Reviews student financial aid applications & maintains student files; reviews documentation to verify student awards; evaluates financial. aid materials; interviews & counsels’ students/parents re: SFA elig. requirements; interprets federal, state & institutional regulations and guidelines; maintains financial aid info. systems. Conducts financial aid presentations as needed.

Acts as liaison for veterans’ benefits; provides information, submits applications and registration forms to Veterans Center in Columbus.

Provides general office support and customer service in the Student Services office, including clerical tasks, responding to public inquiries, assisting with orientation/testing, and collaborating on special projects.

Additional Information for Applicants:

Pre Employment Screening
Requires the successful completion of a background check.

Required Qualifications

Six months of experience (600 hours of training) using computers to generate a variety of materials ranging from basic to complex; six months of experience (600 hours of course work) in office practices and procedures; six months of experience (600 hours of course work) in customer service.

Desired Qualifications

Previous experience with Financial Aid in Higher Education.

Target Salary
$14.70 - $16.00 Hourly

Job Category
Civil Service

Job Appointment (FTE%)


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