Shelby Teller - PT Richland Bank

Location

Shelby, OH

Program

General

Qualifications

  • Ensure customers are promptly and professionally served and meet branch objectives by effectively cross-selling financial products and services
  • Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, initiating credit card applications, assisting customers with account questions and processing general deposit transactions
  • Complete ongoing product knowledge, financial services and sales-oriented training to sustain broad base of product, service and sales knowledge
  • Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues
  • Protect bank assets by adhering to all processes, policies and procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity
  • Cross train in various branch operation functions, such as ATM balancing, cash item resolution activity, teller outage reporting, and supplies
  • Complete periodic in-store communication and promotion activities specific to the office, if applicable
  • Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
  • Maintain an awareness of and adhere to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
  • Other duties as assigned

SCHEDULE

Office hours are Monday through Thursday 9am to 5pm, Friday 9am to 6pm and Saturday 9am to 12pm. The average number of hours will be 25 - 30 per week. The average number of Saturdays per month is 2-3. Additional Saturdays may be required throughout the year.

 

Experience

Required

  • 1 year(s): Prior cash handling, sales or customer service experience required

Preferred

  • 1 year(s): Banking experience preferred
  • Experience with Park National Corporation and affiliate policies, procedures and specific operational procedures preferred

Education

Required

  • High School or better

Skills

Required

  • Communication
  • Problem Solving
  • Cash Handling

Behaviors

Required

  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Dedicated: Devoted to a task or purpose with loyalty or integrity

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Pioneer Career and Technology Center
27 Ryan Road
Shelby, Ohio, 44875

Toll-free (877)818-7282

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