IT Support

IT Support

This program helps you acquire the knowledge and skills needed in today’s computerized world. Skills such as building computers, networking, troubleshooting and help desk experience are covered.

Take a 360º Tour of IT Support

Skills Learned

  • A+ Certification Preparation (PC Repair)  
  • PC Operation & Troubleshooting 
  • Customer Support 
  • Networking 
  • Network Cabling
  • PC Operation Systems-Hardware and Maintenance

College Credits

North Central State College


  • MTA-Microsoft Technology Associate
  • CCNA-Cisco Network Associate
  • Cisco I & II

Program Highlights

  • Explore computer components to gain knowledge of hardware operation and system troubleshooting  
  • Develop your interpersonal skills and confidence through computer support roles 
  • Experience a creative learning environment using the same software and hardware as IT professionals

Career Focus

Prepared for certifications, computer related careers and computer related college degrees.


  • Computer Support
  • PC Technician  
  • Systems Analyst 
  • Technical Support Engineer 
  • Technical Writer  
  • Data Entry Specialist 
  • Help Desk Attendant

Pioneer Career and Technology Center
27 Ryan Road
Shelby, Ohio, 44875

Toll-free (877)818-7282

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