IT Support

This program helps you acquire the knowledge and skills needed in today’s computerized world. Skills such as building computers, networking, troubleshooting and help desk experience are covered.

Skills Learned

  • A+ Certification Preparation (PC Repair)  
  • PC Operation & Troubleshooting 
  • Customer Support 
  • Networking 
  • Network Cabling
  • PC Operation Systems-Hardware and Maintenance

College Credits

North Central State College


  • MTA-Microsoft Technology Associate
  • CCNA-Cisco Network Associate
  • Cisco I & II

Program Highlights

  • Explore computer components to gain knowledge of hardware operation and system troubleshooting  
  • Develop your interpersonal skills and confidence through computer support roles 
  • Experience a creative learning environment using the same software and hardware as IT professionals

Career Focus

Prepared for certifications, computer related careers and computer related college degrees.


  • Computer Support
  • PC Technician  
  • Systems Analyst 
  • Technical Support Engineer 
  • Technical Writer  
  • Data Entry Specialist 
  • Help Desk Attendant

Pioneer Career and Technology Center
27 Ryan Road
Shelby, Ohio, 44875

Toll-free (877)818-7282

Copyright © 2020 Pioneer Career and Technology Center. All rights reserved.